Politique d’expédition

At Impressionne-moi, we are proud to offer secure and reliable shipping through Purolator. Our shipping policy ensures a seamless delivery experience for all orders.

Below are the key details:

Shipping Methods

We work exclusively with Purolator to provide dependable and efficient shipping services.

Order Processing Time

Orders are processed within 5 to 10 business days after payment is confirmed. For custom products or during busy periods, processing may take longer. Customers will be informed of any delays.

Shipping Fees

Shipping fees are calculated based on factors like package size, weight, and destination. 

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a shipping tracking number. This allows you to track your shipment and estimate its arrival time.

Estimated Delivery Times

Delivery times depend on the destination. While we aim to meet estimated timeframes, external factors such as weather may cause unforeseen delays.

Accurate Shipping Information

It is essential that customers provide accurate and complete shipping information during the ordering process. We cannot be held responsible for issues or delays caused by incorrect details.

Lost or Damaged Shipments

If your package is lost or damaged during transit, please contact our support team at info@impressionne-moi.com. We will work to resolve the issue, offering a replacement or refund if appropriate. Once a package is marked as delivered, we are not responsible for any loss or theft.

Policy Updates

We reserve the right to amend this shipping policy without prior notice. Any updates will be reflected on our website, and we encourage customers to review it periodically.

At Impressionne-moi, we strive to provide a stress-free shipping experience. If you have questions or concerns, please don’t hesitate to contact us.